Enquiry on Results

A candidate may apply for an Enquiry on Results, which is a review of the individual and/or final score received on the Test Report Form. All enquiries must be made on behalf of the candidate by the Conestoga College IELTS Administrator to The British Council. This request must be made within six weeks of the test date on the Test Report Form.

You will need to complete the Enquiry on Results Form and include the following:

1. A letter stating clearly which module(s) you want reviewed, the reasons for review and the facts which the candidate considers are relevant to the review.
2. This letter must be accompanied by a money order in the amount of $151.00 (CAD) and made payable to Conestoga College, or by credit card (Visa or MasterCard) using the " EOR-Payment Authorization Form".
3. Include your original Test Report Form (a copy is not acceptable).

The request for review will be forwarded by the Conestoga College IELTS Test Centre to The British Council. The British Council will notify the IELTS Test Centre of the result within 6-8 weeks of receipt of the candidate's test materials. The IELTS Test Centre will send a letter to the candidate, along with the final score as marked by The British Council. Please note that the Enquiry on Results process could take up to 10-12 weeks from the time the test centre receives the request.

The Enquiry on Results Form and attachments must be sent to the IELTS Administrator at the Test Centre where you wrote your IELTS test.

Please note the following points:

• There is no appeal after this review. The decision is final.
• During the period of remarking, the test results are frozen, and cannot be used to apply for a university or be sent to an immigration office. Any extra TRF application lodged during this period will be regarded as invalid.
• Should the scores change after the Enquiry on Results, we will issue a new Test Report Form for the candidate, who can apply for five extra copies to be sent to receiving institutions free of charge within one month of the date printed at the bottom of the new Test Report Form.
• When the score is unchanged, the original Test Report Form will be returned to the candidate.
• The candidate’s full contact address, postal code and daytime telephone number must be provided on the Application Form for Enquiry on Results.